Please Note:

  • To pay by cheque or be proforma invoiced, download an order form.
  • Pay on line via credit /debit card /paypal via link at bottom of each product page.
  • VAT is charged at 20%.
  • All materials are emailed to Buyers within 24 hours of payment being received. This the maximum period. 95% of the time we email within an hour of payment received.
  • E-books are supplied in 2 formats: PDF format for single-user use or the multi-user format in Microsoft Word to give unlimited photocopying entitlement and rights to adapt the materials.
  • Trainer Materials (ready-to-deliver courses and other resources) are supplied via downloadable Microsoft Word/ Powerpoint files. They come with copyright waiver to multi-copy and permission to adapt the materials.
  • It is the Purchaser’s responsibility to read and comply with the Terms of Business below. By purchasing our products it is assumed that you have read, understood and accepted these terms.

Training Products Purchased through our Web Site


Payment may be made on our shopping cart through PayPal payment system (paypal account not required), by cheque made payable to ABC Training Solutions, by B.A.C.S. payment or via proforma invoice. Products can only be despatched when payment is complete.

The Material

The material supplied within our products is supplied in the English Language, in Word, PowerPoint or PDF format. Please check carefully exactly what you will receive from the relevant product page. Some products have the trainers guides integrated into the ‘Notes Page’ view of the Powerpoint slides. It is the purchaser’s responsibility to ensure that any products or information available through this web site meet their specific requirements. There is some product content overlap across some of the materials (i.e. identical material in different products). It is the customer’s responsibility to check and compare product descriptions prior to purchase. If in doubt please contact us prior to purchase.

The Prices

Prices listed on the web site state clearly whether Value Added Tax (20%) is inclusive or exclusive. All materials are despatched via email within 24 hours of payment completion. There will be an extra charge for despatch via disc.


If the products are not to your satisfaction, you can cancel within 7 days by emailing us a cancellation notice.

Copyright Limitations

The materials are for your personal use if purchasing as an individual; if purchasing under an organisation’s name they are for the exclusive use of that organisation only. With the exception of the PDF formats, you have our permission to amend the materials in any way to suit your, or your company’s needs, and to multi-copy e.g. reproduce the delegate manuals. However, you are not permitted to copy the whole or any part of the material and sell, pass on or re-distribute in any form to any other third party organisations or individuals. This includes PDF formats. All rights are reserved. No part of the materials sold on this web site and protected by this copyright notice may be sold or provided free without written permission from the copyright owner.

Please do not breach the intellectual property of the trainers who have developed this material. If you are aware of any such breach, please let us know.


Purchasers of our products, or individuals who request free resources, are automatically added to our mailing list. We regularly send product newsletters to our database. We do not pass on personal details to any other party. Please let us know if you would like to be removed from our mailing list.


ABC Training Solutions cannot be held responsible for any effect caused by the use of any products or free resources from its web site. Users downloading resources, or receiving our products do so at their own risk and exonerate ABC Training Solutions from any liability.

The material displayed on our web site, and the products purchased from ABC Training Solutions, is provided without any guarantees or warranties as to its accuracy. To the extent permitted by law, we expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by any User in connection with our site or in connection with the use, inability to use, or results of the use of our site or training materials purchased from us including:

  • Loss of income or revenue; loss of business
  • Loss of profit or contracts
  • Loss of data
  • Loss of goodwill
  • Wasted management of office time>
  • and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if forseeable.

You agree to indemnify and hold ABC Training Solutions and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against you arising out of your use of this web site and its products.


Privacy Policy

ABC Training Solutions are committed to protecting your privacy. We do not disclose any buyer’s information to third parties. We will only use the information that we collect from you lawfully (in accordance with the Data Protection Act 1998). We collect information so that we can process your order and provide you with the best possible service.


ABC Training Solutions provides links to third party sites throughout the website. Theses sites have no relationship with ABC Training Solutions and therefore we cannot be held responsible for the content therein, and do not endorse or recommend these companies.

If you have any questions regarding our courses or products
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