Management Training Midlands & Worcestershire, Gloucestershire, Warwickshire and throughout the UK. Training materials, E-books and Exercises.

Absence Management Role Play

Pair of A4 briefs for manager and staff member to role play an absence management / back to work scenario. It has a twist (if the manager is patient enough with the member) written into the worker’s brief.

Conflict Management/Mediation

A 4 page handout of tips and tactics around resolving disputes.

Conflict Management Role Plays.

Set of 3 short role plays set in a veterinary surgery however could be amended to a range of settings.

Leadership Pre Course Reading and Quiz

Short pre-course reading on the nature of leadership with a written quiz to be completed at the start of the course.

Performance Management - Unfolding Situations A & B

Exercise asking delegates to make decisions about given performance issues at work. As the paper is unfolded, delegates get another piece of the story. Good exercise to demonstrate getting all the facts about a situation.

Performance Review: Maintaining Objectivity in Assessment

2 page handout.

Performance Review Preparation

A useful form to help appraisees prepare for a forthcoming performance review.

Performance Review: Recognising Behaviours Exercise

Number of statements that delegates have to decide whether they represent behaviour or not. A good exercise if developing understanding of competencies.

Motivation Exercise

An individual exercise where delegates rank a series of items in terms of how motivating they are, and what motivates their teams.

Recruitment Interviewing: 20 Reasons why People Should Join Us

A ‘selling’ approach to marketing the company to an interview candidate.

Recruitment Interviewing Ice Breaker

Short, fun exercise to introduce the importance of asking the right questions.

Recruitment Interviewing: Person Specification

Proforma to help identify the skills and qualities required to fit a job being interviewed for.

Recruitment Interviewing: Question Detective

A short fun exercise highlighting open and closed questions. Trainer notes are in the NOTES view of slides.

Responsibilities of a first line manager

Handout.

Team Building exercise 1

Fun team building exercise entitled Magic Carpet.

Team Building exercise 2

Individual exercise called ‘Human Bingo’. Excellent as an ice breaker or energiser in a team building day.

Team Building Process Checklist

A 1 page checklist for participants to debrief their performance post- exercise.

Time Management: 70 tips to be a better time manager

Collection of ideas.

Time Management: Time Log Process

Proforma to help delegates identify how they occupy their work time. Trigger questions to help the review are included.

Time Robbers exercise

A syndicate exercise using laminated cards and flipchart paper, exploring the biggest time robbers faced by individuals and what can be done to reduce or eliminate the time robber.