Download any of our blogs below and circulate as e-learning to staff.
Prepare effectively and the manager is well on their way to delivering an effective, fair and professional process. Skimp on preparation and the door could be open to a tribunal claim.
How many managers have forthrightly stated this at one time or another. Theft is a severe offence and is normally viewed as gross misconduct at work. The outcome is pretty clear (after the obligatory disciplinary procedure).
Being able to ask good quality open questions is an essential skill in all jobs - from a manager helping a staff member with a performance issue through to a customer services assistant diagnosing a customer service problem.
(Alleged) comments made by managers about their employees on appraisal forms. Prepare to cringe.....
1. "If you gave him a penny for his thoughts you'd get change"
2. "He brings a lot of joy whenever he leaves the room"
Business presentations are made easier when started professionally. I.N.T.R.O. is a way of ensuring that your presentation kicks off in a confident way ensuring your audience are settled and engaged to listen.