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Category: Courses For YOU To Deliver

Managing Performance

Skill development training material designed for you to pick up and run with the minimum of hassle. They come complete with all the resources you need to run the training course. No design worries!

£110

Complete with copyright waiver licence, giving permission to amend the product in any way and multi-photocopying rights. All courseware products are subject to our Terms of Business. Please read prior to purchase. Pay online via credit/debit card/paypal by clicking the button below (PayPal account not essential). Alternatively to pay by cheque or be proforma invoiced go to Terms of Business to download an order form. Products are emailed to purchasers once payment is complete.

Free Sample Slides/Trainer Notes

Free Delegate Manual

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Course Overview

By the end of the managing performance training course, participants will cover:

Managing Performance in terms of ‘skill and will’
Strategies to help team members with performance blockages
Principles of effective task setting
S.M.A.R.T. model for setting tasks/ performance objectives for staff
5 key questions to check if your objective setting is SMART enough
Communicating performance standards
Origins of the word feedback
Do’s and Don’ts of giving feedback
Importance of giving behavioural examples
Types of feedback
E.E.C. model for giving feedback on staff performance
When informal feedback doesn’t work
The concept of the performance coaching meeting
Preparing for the performance coaching meeting
Structure of the meeting
Role plays in delivering the performance coaching meeting with structured feedback

In times of downturn and recession, the manager’s role as performance coach has never been so important. Organisations have to maximise the return on investment in the employees who work for them. This course succinctly defines performance management, and explores methods to unblock performance issues in their staff. It develops the essential skills of task setting and giving feedback using easy-to-follow and apply models. The course introduces delegates to a performance coaching meeting approach - a powerful tool to maximise people potential, particularly if informal feedback with under-performers hasn’t worked. One company which introduced the performance coaching meeting as a tool for its managers saw the number of disciplinary interviews drop by over 30%.

Course Features

A feature of the Managing Performance training material is the use of a Knowledge/Skill Checklist - a list of the knowledge and skills being developed. Delegates rate themselves at the start and finish of the training course to establish the extent to which they have benefited. This also gives the delegate, and their line manager, further analysis of their strengths, highlighting any further development needs.

N.B.: This Managing Performance course draws material from our Management Skills course to produce a succinct picture of performance management and develop the skills required to maximise employee performance.

What you Receive

23 Full colour slides (supplied on MS Powerpoint)
32 page Master Course Notes (supplied on MS Powerpoint)
42 page Master Delegate Manual (supplied on MS Word) with additional self study material for post-course reflection
4 role plays with briefs for the manager (the Performance Coach) and the employee (the Coachee). They allow the delegates to practise the skills acquired in the safe training environment (supplied on MS Word as part of delegate manual)
Observer Checklist of points to promote structured feedback on the role plays (supplied on MS Word as part of delegate manual)