Disciplinary Skills

The in house disciplinary skills course is intended for any manager or supervisor who may be tasked with carrying out an internal disciplinary investigation and interview. It builds confidence and helps to ‘de-mistify’ the process into easy-to-follow steps. Discover how to structure an effective and easy-to-implement disciplinary process that adheres to UK employment disciplinary procedure; how to conduct a disciplinary investigation and how to prepare for, and deliver the disciplinary interview.

Disciplinary skills Training Course

“I wanted to drop you a line and thank you for the disciplinary training last week. The feedback from Area Managers has been extremely positive - they all felt it very beneficial”

Course Overview

At the end of the in house performance management training course, delegates will understand:

  • Disciplinary procedure - why do we have it?
  • Ensuring performance management plans have been implemented prior to disciplinary procedure
  • Factors to consider when contemplating implementing the disciplinary procedure
  • Overview of employment law as it affects disciplinary situations and its interpretation in the workplace
  • Consequences of a badly handled disciplinary process
  • Competitive quiz to highlight principles of employment law and disciplinary interview procedure
  • A brief overview of the doctor’s ‘fit note’ introduced in 2010
  • Line manager’s role and responsibilities in disciplinary processes
  • Preparing for a disciplinary interview
  • Carrying out a disciplinary interview and the follow up action required
  • Importance of ‘audit trail’ documentation in the disciplinary process
  • Employment Tribunal case studies on the implications of performance management decisions made by management
  • Handling a range of challenging employees at disciplinary interview including the aggressive, the emotional and the silent
  • Role plays in delivering the disciplinary interview with feedback from colleagues

Course Features

  • A variety of training methods are used on the training course including formal input, syndicate and group discussion, exercises, demonstrations and role play
  • A feature of the disciplinary skills training course is the use of a knowledge/skill checklist - a list of the knowledge and skills being developed. The participant self-rates at the start and finish of the day, to establish the extent to which they have benefited. This also gives them, and their line manager, further analysis of their strengths, highlighting any further development needs
  • Delegates are supplied with full support documentation in spiral bound format
  • A mini exhibition of interpersonal skill books, additional handouts and ‘hints and tips’ sheets will be provided for delegates to browse during the day
  • Prior to delivery of the in house disciplinary skills course, we would host a telephone meeting to establish the nature of the delegates roles, find out more about your organisation’s disciplinary procedure and any aspects of the content you would like us to emphasise

Target Audience

Team Leaders, Supervisors and Managers


  • 1 day


Contact us for a quote stating course title, location of training and anticipated delegate numbers. Our prices are very competitive.

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