Course Overview

By the end of the training course, participants will cover:

• Purpose and benefits of appraisal, for both Appraiser and Appraisee
• Consequences of delivering a poor appraisal process
• Appraisal interview coverage
• Being a positive role model for the appraisal system
• Challenges of getting across ‘pictures’ of performance levels to the Appraisee, particularly when dealing with qualitative standards
• Behaviour and competencies
• Preparing for the appraisal interview
• Appreciate the range of development opportunities for the Appraisee
• Best practice in undertaking an appraisal interview
• Role plays in delivering the appraisal interview with structured feedback
• Handling a range of challenging Appraisees confidently

Effective appraisal gives the manager or team leader the opportunity to review past performance, discuss and agree future performance targets and to plan future training and coaching needs. At the same time it offers the employee the opportunity of discussing their performance, knowing how they are performing and allowing them to discuss their role and ideas for achieving agreed objectives. An appraisal, if done correctly, is the best opportunity you have to motivate, encourage, coach and improve productivity of the individuals in your team.

This appraisal skills course will equip delegates with all the necessary skills and knowledge to position the appraisal process in the right way, to prepare and deliver the process in a professional manner and to maximise the opportunity as a positive experience for both parties. This course gives a number of approaches and techniques to ensure that the appraisals conducted are structured, balanced, productive and positive.