A case study of a new starter, Jane, and her first morning of on-job training from her boss, George. Unfortunately Human Resources has let him down and so Jane does not receive the customary induction off-job, but comes straight onto the department to start her on-job training. Delegates are asked to examine and analyse the ‘training session’ and establish the strengths and development areas of George’s approach.

The case study can be used as a stand-alone exercise in a mini training session or as an ice breaker at the start of a Train The Trainer workshop. It highlights faults such as lack of preparation, giving irrelevant information, inappropriate use of jargon, lack of structure, training in the wrong order and a range of other issues. Full set up, briefing and debrief instructions are provided.

A Copyright Waiver Licence is included in the price, so that course material may be adapted to suit your own / organisational needs.

Duration

Allow up to one hour to complete and debrief.  

Price

£18.00 inc 20% VAT (MS Word version). All our materials are subject to our Terms of Business. Please read prior to purchase. All course material are emailed to Buyers within a maximum of 24 hours of  payment being received. In 95% of cases, we email within the hour.

Course Materials to Buy

TRAIN THE TRAINER CASE STUDY

ABC Training Solutions provides cost effective training courses in leadership, supervisory skills, customer service, telephone skills, assertiveness, receptionist skills, time management, presentation skills, appraisals and recruitment interviewing. We work both uk-wide and locally in West Midlands, Worcestershire, Gloucestershire, Warwickshire and Wales. We also design and market a range of course material for trainers and ebooks for individuals.

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