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A case study of a new starter, Jane, and her first morning of on-job training from her boss, George. Unfortunately Human Resources has let him down and so Jane does not receive the customary induction off-job, but comes straight onto the department to start her on-job training. Delegates are asked to examine and analyse the ‘training session’ and establish the strengths and development areas of George’s approach.

The case study can be used as a stand-alone exercise in a mini training session or as an ice breaker at the start of a Train The Trainer workshop. It highlights faults such as lack of preparation, giving irrelevant information, inappropriate use of jargon, lack of structure, training in the wrong order and a range of other issues. Full set up, briefing and debrief instructions are provided.

A Copyright Waiver Licence is included in the price, so that course material may be adapted to suit your own / organisational needs.

 

Duration

 

Allow up to one hour to complete and debrief.  

 

Price

 

£11.75 inc 17.5% VAT (MS Word version). All course material are emailed to Buyers within a maximum of 24 hours of  payment being received. In 95% of cases, we email within the hour.

Course Materials to Buy

 

TRAIN THE TRAINER CASE STUDY

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ABC Training Solutions provides cost effective training courses in leadership, supervisory skills, customer service, telephone skills, assertiveness, receptionist skills, time management, presentation skills, appraisals and recruitment interviewing. We work both uk-wide and locally in West Midlands, Worcestershire, Gloucestershire, Warwickshire and Wales. We also design and market a range of course material for trainers and ebooks for individuals.

Special Offer!! Buy 2 get a 3rd free

Buy any 2 products from our Course Material range (Role Play Toolkit; Business Quotations Compendium; Management Case Studies; Inbound Call Assessment Checklist; Coaching Game; Train The Trainer Case Study) and receive a 3rd from this range absolutely free.

 

When we email you the products, we’ll ask you which title you would like free of charge.