Special Offer!! Multi-buy Pack

Buy 11 fully designed, ready-to-deliver courses for £650 (plus V.A.T.)!

That’s Presentation Skills; Communication Skills; Time Management; Team Leadership; Exceptional Customer Service; Telephone Skills; Assertiveness at Work; 2-Day Management Skills; Recruitment Interviewing ; Disciplinary Skills; Appraisal Skills -  all for the low price of £650 (plus £130.00 V.A.T.). This represents a saving of over £600!

 

Skill development training course material designed for you to pick up and run with the minimum of hassle - they come complete with all the course material you need to run the training course. No design worries!

 

Training course material come complete with:

• 39 Full colour master slides (supplied on MS Powerpoint)
• 55 pages Master Course Notes (supplied on MS Powerpoint)
• 38-page Master Delegate Manual (supplied on MS Word) , including 3 role plays and 3 case studies

 

What does the training course material cover

 

By the end of the training course, participants will be able to:

 

• Describe action centred leadership, and define the activities involved of an effective team leader
• Identify the differences between a leader and a manager
• Know the pitfalls of being too task, team or individually focused
• Identify whether they are TASK or PROCESS driven as team leaders, and therefore adjust their style accordingly
• Understand the S.M.A.R.T. model for setting tasks/performance objectives for staff
• Set S.M.A.R.T. based objectives for themselves and their staff
• Understand the range of performance standards that can be applied in the workplace, and how to communicate these standards to staff
• Apply the E.E.C. model for effective feedback on performance
• Recall and apply a range of influencing techniques, including assertiveness
• Deal confidently with a range of difficult situations/people at work

 

N.B.: There are some overlaps of content with this course and our fully designed, ready-to-deliver 2-day course: Management Skills. Both products are aimed at different audiences.

 

Duration

 

1 day

 

Target Audience

 

Team Leaders and Supervisors

 

Format

 

Ready to deliver training course material are supplied via MS Word/Powerpoint files emailed to Buyers within a maximum of  24 hours of  payment being received. In 95% of cases, we email within the hour. The course material come with copyright waiver to multi-copy and our permission to adapt the materials to exactly fit your needs – amend the behavioural situations, add your corporate colours etc.

 

Training course material can be used for the exclusive training of the purchasing companies’ employees. You don’t even need to buy multiple sets for all your Trainers.

 

View Samples

 

To view the quality and attention to detail of our ready to deliver training course material, please email us at info@abctrainingsolutions.biz and we will gladly send you samples.

 

Prices

 

£132 (inc 20% VAT) complete with copyright waiver licence. All our materials are subject to our Terms of Business. Please read prior to purchase. Pay on line via credit /debit card /Paypal by clicking the Buy button below. Alternatively, pay by cheque, or be proforma invoiced (U.K. Registered companies only), click to download an order form.

Fully Designed

Ready to Deliver

Course Material

 

TEAM LEADERSHIP SKILLS

ABC Training Solutions provides cost effective training courses in leadership, supervisory skills, customer service, telephone skills, assertiveness, receptionist skills, time management, presentation skills, appraisals and recruitment interviewing. We work both uk-wide and locally in West Midlands, Worcestershire, Gloucestershire, Warwickshire and Wales. We also design and market a range of course material for trainers and ebooks for individuals.

 

SPECIAL OFFER

Buy 11 fully designed, ready-to-deliver courses for £650!

See below!

We have supplied our course materials recently to: