Category: Courses WE Deliver
The transition from team member to team leader can be daunting. The relationship with team colleagues change and the skill sets required to perform effectively are different. The in house supervisory skills training course helps both newly appointed and experienced team leaders/supervisors understand their role and trains them how to perform effectively.
It provides an overview of the role allowing delegates to discuss challenges faced in performing the role (from how do I feedback in a constructive manner to the effect of going out for a drink with staff on a Friday night!). Using simple tools and management processes the course dissects the day-to-day job and offers tips and pointers to supervise effectively, promoting respect for others but gaining the respect of others.
Staff are often promoted into their first supervisory role and due to lack of time or budget, expected to ‘get on with it’ as if it’s small extension to their previous role, using the same knowledge and skills. However this is far from the case. Not only do they need an additional set of skills to utilise but it is also a fundamental shift in their relationship with staff, particularly if they have promoted from within. This training course helps to establish the ‘role model’ behaviours required of the first line manager, where they now operate on the ‘management’ side of the divide, but often need to straddle the manager-staff line, like a gate-keeper at times.
We can tailor the key objectives to your specific needs and duration available e.g. condense this course into 1 day. At the end of the 2 day supervisory skills training course, delegates will be able to:
Supervisors,Team Leaders or First Line Managers
Contact us for a quote stating course title, location of training and anticipated delegate numbers. Our prices are very competitive.