Training Course Overview:
- The aim of the performance management training course is for participants to develop
the skills and knowledge required to effectively performance manage staff using easy-
to- remember tools and processes. - A variety of training methods are used on the training course, including formal input, syndicate and group discussion, exercises, demonstrations and role play.
- A feature of the training course is the use of a Knowledge/Skill Checklist -
a list of the knowledge and skills being developed. The participant self- training course. This also gives them, and their line manager, further analysis of their strengths, highlighting any further development needs.rates at the start and finish of the day, to establish the extent to which they have benefited from the - Delegates will be supplied with full support documentation, supplied in spiral bound format.
- A mini exhibition of interpersonal skill books, additional handouts and ‘hints and
tips’ sheets will be provided in the training room, for delegates to visit during
‘down-
time’ e.g. at breaks. - Prior to delivery of the performance management training course, we host a telephone meeting with you to establish the nature of the delegate’s roles, their strengths and development areas and any areas of the course you would like us to emphasise.
About the Trainer
Bryan Edwards, Founder of ABC Training Solutions Ltd, has over 20 years experience
of interpersonal and managerial skills training in commercial and non-
Bryan travels extensively across the U.K. to deliver training, as well as delivering in local areas such as Worcestershire, Warwickshire, Gloucestershire, Wales and the West Midlands.
Costs
Typically £550 per day for up to 4 delegates plus VAT and expenses (travel plus possible (budget) accommodation, depending on location). Costs exclude any venue costs (hire of rooms / catering) or equipment (e.g. Powerpoint projector).
Any further questions about Performance Management training or to book
phone Bryan Edwards, the Trainer, on 07747 602215.
Alternatively email on info@abctrainingsolutions.biz
Other courses you might be interested in
Training Courses
We Deliver at your Premises
PERFORMANCE MANAGEMENT
Anyone who has responsibility for the performance of others are guardians of their
‘skill’ and ‘will’. This course gives a good understanding of, and skill development
in, the areas required to enhance staff performance. The course starts by understanding
a performance management strategy (the skill-
ABC Training Solutions provides cost effective training courses in leadership and
supervisory skills at your premises. We work both uk-wide and locally in West Midlands,
Worcestershire, Gloucestershire, Warwickshire and Wales. We also design and market
a range of course material for trainers and ebooks for individuals.
Duration: 1 day, typically 9.30am to 4.45pm but can be flexible to fit into shift patterns of staff.
Target Audience: Managers, Supervisors and Team Leaders
Course Content:
- Why performance blockages occur
- Performance management grid in terms of skill and will
- Developing strategies and actions to reduce/eliminate any performance blockages
- S.M.A.R.T. model for setting tasks/performance objectives for staff
- Setting S.M.A.R.T. based objectives with staff
- Quantitative and qualitative performance standards that can be applied in the workplace, and how to communicate these standards to staff
- Influencing and assertiveness to encourage raised standards of performance
- Importance, and dos and don’ts, of effective feedback
- E.E.C. (Example, Effect, Change) model for giving feedback on staff performance
- Performance counselling as an appropriate course of action
- Preparing for a performance-
counselling interview - Structured process to the delivery of the performance-
counselling interview - Handling challenging employees at interview
