Miscellaneous

Miscellaneous:

Have a look at our Business Quotations Compendium - great for presentations and delegate manuals

Equal Opportunities Policy. A sample document.

Harassment at Work Policy. A sample document.

Disciplinary and Grievance Procedure. A sample procedure.

Business Letter exercise. A fun group activity identifying the correct layout of a business letter.

“Resources like this are always appreciated - so thanks!.”
“such great stuff and gratis to boot”

Bethan’s Charity Fundraising

These trainer materials are for your free use. However, if you did feel the materials were of use, you may want to consider a small donation to our daughter’s fund raising efforts, for Birmingham Children’s Hospital and Edward’s Trust (no relation to us, but a worthy cause). Interested in reading more? Click here to be re-directed to Bethan’s web site - www.bethan.org.uk. Alternatively just click the ‘Make a Donation’ button.

ABC Training Solutions provides cost effective training courses in leadership, supervisory skills, customer service, telephone skills, assertiveness, receptionist skills, time management, presentation skills, appraisals and recruitment interviewing. We work both nationally and locally in West Midlands, Worcestershire, Gloucestershire and Warwickshire. We also design and market a range of course materials for trainers and e-books, e-guides and books for individuals.