Training course material come complete with:

• 23 Full colour  slides (supplied on MS Powerpoint)
• 32 page Master Course Notes (supplied on MS Powerpoint)
• 42 page Master Delegate Manual (supplied on MS Word) with additional self study material for post-course reflection
• 4 role plays with briefs for the manager (the Performance Coach) and the employee (the Coachee). They allow the delegates to practise the skills acquired in the safe training environment, receiving feedback from colleagues (supplied on MS Word as part of the delegate manual)
• A detailed Observer Checklist of points to promote structured feedback on the role plays (supplied on MS Word as part of the delegate manual)

What does the training course material covers

• Performance management in terms of ‘skill and will’
• Strategies to help team members with performance blockages
• Principles of effective task setting
• S.M.A.R.T. model for setting tasks/ performance objectives for staff
• 5 key questions to check if your objective setting is SMART enough
• Communicating performance standards
• Origins of the word feedback
• Do’s and Don’ts of giving feedback
• Importance of giving behavioural examples
• Types of feedback
• E.E.C. model for giving feedback on staff performance
• When informal feedback doesn’t work
• The concept of the performance coaching meeting
• Preparing for the performance coaching meeting
• Structure of the meeting
• Role plays in delivering the performance coaching meeting with structured feedback

A feature of the training course material is the use of a Knowledge/Skill Checklist - a list of the knowledge and skills being developed. Delegates rate themselves at the start and finish of the training course to establish the extent to which they have benefited. This also gives the delegate, and their line manager, further analysis of their strengths, highlighting any further development needs.

What Clients Have Said About Our Course Materials

“What excellent course materials - I’m very impressed - and I don’t say that lightly”

“I thought the workshop was terrific value for money”

“It saved me so much time”

Duration

1 day

Target Audience

All staff who are responsible to performance manage others - typically team leaders, supervisors and managers.

Format

Ready-to-deliver training course material are supplied via MS Word/Powerpoint files emailed to Buyers within 24 hours of  payment being received. In 95% of cases, we email within the hour. The materials come with copyright waiver to multi-copy and our permission to adapt the course material to exactly fit your needs e.g. amend the behavioural situations, add your corporate colours.

Training course material can be used for the exclusive training of the purchasing companies’ employees. You don’t even need to buy multiple sets for all your Trainers.

View Samples

To view the quality and attention to detail of our ready to deliver training course material, please click for samples:

Managing Performance: Sample Slides and Trainer Notes

Managing Performance: Sample Delegate Manual

Prices

£132 (inc 20% VAT) complete with copyright waiver licence. All our materials are subject to our Terms of Business. Please read prior to purchase. Pay on line via credit /debit card /Paypal by clicking the Buy button below. Alternatively, pay by cheque, or be proforma invoiced go to our Terms of Business page to download an order form.

Courses for YOU to Deliver

MANAGING PERFORMANCE

Special Offer!! Performance Management Packs

Performance Management Package 1

2 courses : Managing Performance & Appraisal Skills: £216 (£180 + £36 V.A.T.)

Performance Management Package 2

3 courses : Managing Performance, Appraisal Skills & Disciplinary Skills: £276 (£230 + £46 V.A.T.)

SPECIAL OFFER

Buy a package of 1-day performance management course materials Managing Performance

Appraisal Skills

Disciplinary Skills

at a substantial discount!

See below.

Skill development training course material designed for you to pick up and deliver with the minimum of hassle - comes complete with all the course material you need to run the training. No design worries!

NOTE: This course draws material from our 2-day Management Skills course to produce a succinct picture of performance management and develop the skills required to maximise employee performance.

In times of downturn and recession, the manager’s role as performance coach has never been so important. Organisations have to maximise the return on investment in the employees who work for them. This course succinctly defines performance management, and explores methods to unblock performance issues in their staff. It develops the essential skills of task setting and giving feedback using easy-to-follow and apply models. The course introduces delegates to a performance coaching meeting approach - a powerful tool to maximise people potential, particularly if informal feedback with under-performers hasn’t worked. Interestingly, one company that introduced the performance coaching meeting as a tool for its managers saw the number of disciplinary interviews drop by over 30%.

Course Material Options

Role play is used In the final quarter of this course. As an alternative, trainers could build in additional, performance management-related topics (from our bite sized range of course materials), by cutting and pasting content from these stand-alone products into their Managing Performance course:

S.M.A.R.T. Objective Setting ; Questioning Techniques ; Listening Skills

Sample slides/ trainer notes

Sample delegate manual