
Motivation Exercise. An individual exercise where delegates rank a series of items in terms of how motivating they are, and what motivates their teams.
Project Plan. A specimen project plan to design and implement a new training course.
Gantt Chart. A specimen gantt chart to highlight its use in planning a 3 day, off-
Recruitment Interviewing: Overview Slides & Trainer Notes -
Recruitment Interviewing: Person Specification. A proforma to help identify the skills and qualities required to fit a job being interviewed for.
Recruitment Interviewing: Funnelling technique. Skill practice in groups of two, demonstrating the funnelling technique in questioning.
Recruitment Interviewing: 20 Reasons why People Should Join Us. A ‘selling’ approach to marketing the company to an interview candidate.
Recruitment Interviewing Sample Questions. A range of competency based questions that may be asked at recruitment interview. Also take a look at our C.V. and Interview Preparation ebook for job seekers.
Responsibilities of a first line manager -
Team Building exercise -
Team Briefing template -
Train The Trainer: Guided Discovery and Questioning. A handout for delegates. Take a look at our course materials exercise: Train the trainer case study.
Train The Trainer: Pre course work. Preparation material for a one-
Train The Trainer: Task Analysis. A handout for delegates.
Vision Statements. A compilation of over 25 companies’ vision statements.
Waiter Rating exercise Part 1. A set of powerpoint sides with explanatory notes in the ‘Notes’ view. This fun exercise describes assessing behaviours over 5 behaviour levels ( A to E), using the job of a waiter taking meal orders at a table. A useful exercise to introduce competencies, behaviours and how they may be assessed as objectively as possible.
Waiter Rating exercise Part 2. A set of handouts to go with Part 1 above.

ABC Training Solutions provides cost effective training courses in leadership, supervisory
skills, customer service, telephone skills, assertiveness, receptionist skills, time
management, presentation skills, appraisals and recruitment interviewing. We work
both uk-