Telephone meeting to discuss the requirement in detail, gather behavioural evidence
and understand more of the culture of your organisation.
Able to build courses to tailor the course objectives to the training need
Variety of training methods used, including group discussion, self-diagnostic questionnaire,
syndicate work, practical demonstrations and role-play.
Delegates are supplied with full support documentation, supplied in spiral bound
A Knowledge/Skill Checklist is utilised on the courses where delegates rate themselves
against the competencies being developed, at the start and finish of the course,
to establish the extent to which they have benefited from the event.
Mini exhibition of interpersonal skill books, additional handouts and ‘hints and
tips’ sheets provided in the training room, for delegates to view during the event.
ABC Training Solutions provides cost effective training courses in leadership, supervisory
skills, customer service, telephone skills, assertiveness, receptionist skills, time
management, presentation skills, appraisals, train the trainer and recruitment interviewing
at your premises. We work both uk-wide and locally in West Midlands, Worcestershire,
Gloucestershire, Warwickshire and Wales. We also design and market a range of course
materials for trainers and ebooks for individuals.