


Features of our courses include:
- Telephone meeting to discuss the requirement in detail, gather behavioural evidence
and understand more of the culture of your organisation.
- Able to build courses to tailor the course objectives to the training need
- Variety of training methods used, including group discussion, self-diagnostic questionnaire,
syndicate work, practical demonstrations and role-play.
- Delegates are supplied with full support documentation, supplied in spiral bound
format.
- A Knowledge/Skill Checklist is utilised on the courses where delegates rate themselves
against the competencies being developed, at the start and finish of the course,
to establish the extent to which they have benefited from the event.
- Mini exhibition of interpersonal skill books, additional handouts and ‘hints and
tips’ sheets provided in the training room, for delegates to view during the event.
About Our Fees
We charge substantially less than most training consultancies. Ring us (Tel: 07747
602215) or email (info@abctrainingsolutions.biz) for further details. Please see
Terms of Business for full details.

“Excellent time management course – well presented and very motivational”
“A very good course; well run, relaxed but very controlled”
On Supervisory skills, it was very well explained and Bryan employed good examples”
Any further questions or to book:
Phone Bryan Edwards, the Trainer, on 07747 602215.
ABC Training Solutions provides cost effective training courses in leadership, supervisory
skills, customer service, telephone skills, assertiveness, receptionist skills, time
management, presentation skills, appraisals, train the trainer and recruitment interviewing
at your premises. We work both uk-wide and locally in West Midlands, Worcestershire,
Gloucestershire, Warwickshire and Wales. We also design and market a range of course
materials for trainers and ebooks for individuals.