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Workshops We Deliver
Leadership Development
Supervisory Skills
Step Up to Management
Appraisal Skills
Train the Trainer
Presentation Skills
Customer Care
Telephone Techniques
Receptionist Skills
Time Management
Assertiveness at Work

Trainer Resources to Buy

Self Study Packs
Assertiveness & Influencing
Present It!
Time Management
Magic Meetings

Courses - ready for you to deliver
Presentation Skills
Communication Skills
Time Management
Team Leadership
Telephone Skills
Assertiveness at Work
2-day Management Skills

Training Materials
Role Play Toolkit
Business Quotations Compendium
Managerial Case Studies
Inbound Call Assessment Checklist
Coaching Game: Hit The Target
Train The Trainer Case Study

Bite sized Training:
1. Assertiveness inc. Car Wars exercise
2. Customer Service Diagnostic Tool
3. Leadership Diagnostic Tool
4. Communication
5. Question Techniques

ABC Training Solutions Ltd :Registered as a limited company in England & Wales Company No:05669729 - Copyright 2008

“I thought the workshop was terrific value for money”

“It saved me so much time”

“This is really timely for an ILM course I’m running at the moment for an NHS Trust (covering coaching, negotiating, managing performance). I can just adapt them and it’ll save me a lot of time.”

“Loads of useful exercises here.”

“I'm sure I'll be looking in here, next time I've got a new course to design”

·	All materials are supplied via email for immediate use, once payment has been authorised.

·	Single-person purchases of self study courses are supplied in PDF format or purchase the multi user format in MS Word to give you unlimited photocopying entitlement and rights to adapt the materials.

·	Trainer Resources (ready-to-deliver courses, Role Play Toolkit and other resources) are supplied via MS Word/Powerpoint files via e-mail. These come with copyright waiver to multi-copy and permission to adapt the materials.

·	Pay on line via credit /debit card /Paypal by clicking the Buy buttons below. Alternatively, pay by cheque, or be proforma invoiced (U.K. Companies only), click to download an order form.

·	You are very welcome to request samples of most materials prior to purchase, please email us.

Assertiveness & Influencing

Self Study Packs

PDF VERSION
£10.00 G.B. Pounds

MS WORD VERSION
£110.00 G.B. Pounds

Time Management

PDF VERSION
£10.00 G.B. Pounds

MS WORD VERSION
£110.00 G.B. Pounds

PDF VERSION
£10.00 G.B. Pounds

PDF VERSION
£10.00 G.B. Pounds

MS WORD VERSION
£110.00 G.B. Pounds

MS WORD VERSION
£110.00 G.B. Pounds

Courses
Fully designed, ready-to-deliver courses, inc. slides, trainer notes and delegate manuals plus Copyright Waiver - permission to amend the materials to suit your needs.

Presentation Skills

MS WORD / POWERPOINT VERSION
£199.00 G.B. Pounds

Communication Skills

Time Management

Team Leadership Skills

Telephone Skills

Role Play Toolkit

MS WORD / POWERPOINT VERSION
£199.00 G.B. Pounds

MS WORD / POWERPOINT VERSION
£199.00 G.B. Pounds

MS WORD / POWERPOINT VERSION
£199.00 G.B. Pounds

MS WORD / POWERPOINT VERSION
£199.00 G.B. Pounds

MS WORD VERSION
£120.00 G.B. Pounds

Training Materials
Supplied via email on MS Word documents

Assertiveness at Work

MS WORD / POWERPOINT VERSION
£199.00 G.B. Pounds

2-day Management Skills

MS WORD / POWERPOINT VERSION
£350.00 G.B. Pounds

Business Quotations Compendium

Managerial Case Studies

Inbound Call Assessment Checklist

Coaching Game:
Hit The Target

MS WORD VERSION
£8.00 G.B. Pounds

MS WORD VERSION
£20.00 G.B. Pounds

MS WORD VERSION
£20.00 G.B. Pounds

Assertiveness inc Car Wars Exercise

MS WORD VERSION
£20.00 G.B. Pounds

Customer Service Diagnostic Tool

Bite Sized Training
Fully designed, ready for you to deliver mini training sessions. Supplied via email on MS Word/ Powerpoint documents

Leadership Diagnostic Tool

MS WORD VERSION
£20.00 G.B. Pounds

MS WORD VERSION
£20.00 G.B. Pounds

MS WORD/POWERPOINT VERSION
£20.00 G.B. Pounds

Train The Trainer
Case Study

MS WORD VERSION
£10.00 G.B. Pounds

MS WORD VERSION
£10.00 G.B. Pounds

Question Techniques

MS WORD/POWERPOINT VERSION
£20.00 G.B. Pounds