

A set of course notes, slides and delegate handout covering:
The bite sized course material includes some fun exercises to exemplify some of the training, including the Question Detective and the ‘Guess Who I am?’ Exercises.
The product features 9 colour slides, comprehensive course notes (contained in the
‘Notes’ section of the slides) and a 12-
A Copyright Waiver Licence is included in the price, so that course material may be adapted to suit your own / organisational needs.
Duration
Allow up to one and a half hours. Can be used as a succinct training session, or as part of a larger workshop on interpersonal skills for team leaders, customer service advisors, sales personnel.
Price
£23.50 inc 17.5% VAT (MS Word and Powerpoint version). All course material are emailed to Buyers within a maximum of 24 hours of payment being received. In 95% of cases, we email within the hour.
Fully Designed
Ready to Deliver
Course Material
BITE SIZED TRAINING: QUESTIONING TECHNIQUES

ABC Training Solutions provides cost effective training courses in leadership, supervisory
skills, customer service, telephone skills, assertiveness, receptionist skills, time
management, presentation skills, appraisals and recruitment interviewing. We work
both uk-
Special Offer!! Multi-
Buy all 9 bite sized training sessions for £90!
That’s Assertiveness inc Car Wars exercise; Customer Service diagnostic tool; Leadership
diagnostic tool; Receptionist skills diagnostic tool; Communication skills; Questioning
techniques; SMART objective setting; Listening skills; Giving feedback -
Buy all 9 bite sized training sessions for £90! See below!