“Excellent course – well presented and very motivational”
“A very good course; well run, relaxed but very controlled”
“Bryan is an extremely good trainer – managed to keep each section interesting – enjoyed the summaries”
Training Materials to Buy
BITE SIZED TRAINING: QUESTION TECHNIQUES
A set of trainer notes, slides and delegate handout that cover:
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Open and Closed questions.
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5 W’s and the H method of open questions.
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The T.E.D. method of open questions.
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Numerous examples of each type of question.
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The Funelling question technique and it’s application.
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The bite sized training includes some fun exercises to exemplify some of the training, including the Question Detective and the ‘Guess Who I am?’ Exercises.
The product features 9 colour slides, comprehensive trainer notes (contained in the ‘Notes’ section of the slides) and a 12-page delegate handout pack.
A Copyright Waiver Licence is included in the price, so that materials may be adapted to suit your own / organisational needs.
Duration
Allow up to one and a half hours. Can be used as a succinct training session, or as part of a larger workshop on interpersonal skills for team leaders, customer service advisors, sales personnel.
Price
£20 (MS Word and Powerpoint version). All materials are supplied via email for immediate use, once payment has been authorised.
Great resources - without the design worries!
