A set of course notes, slides and delegate handout covering:
- Open and Closed questions.
- 5 W’s and the H method of open questions.
- The T.E.D. method of open questions.
- Numerous examples of each type of question.
- The Funelling question technique and it’s application.
The bite sized course material includes some fun exercises to exemplify some of the training, including the Question Detective and the ‘Guess Who I am?’ Exercises.
The product features 9 colour slides, comprehensive course notes (contained in the
‘Notes’ section of the slides) and a 12-
A Copyright Waiver Licence is included in the price, so that course material may be adapted to suit your own / organisational needs.
N.B.: The content of this product is also largely contained in our fully designed,
ready-
Duration
Allow up to one and a half hours. Can be used as a succinct training session, or as part of a larger workshop on interpersonal skills for team leaders, customer service advisors, sales personnel.
Price
£36.00 inc 20% VAT (MS Word and Powerpoint version). All our materials are subject to our Terms of Business. Please read prior to purchase.To be invoiced for payment, or pay by cheque, go to our Terms of Business page to download an order form. All course material are emailed to Buyers within a maximum of 24 hours of payment being received. In 95% of cases, we email within the hour.
Bite Sized Materials
BITE SIZED TRAINING: QUESTIONING TECHNIQUES
ABC Training Solutions provides cost effective training courses in leadership, supervisory
skills, customer service, telephone skills, assertiveness, receptionist skills, time
management, presentation skills, appraisals and recruitment interviewing. We work
both uk-
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