

Course material include a set of course notes, slides and delegate handout covering:
The bite sized course material is designed to be interactive with discussion, formal input, syndicate exercise, demonstration and role play. It includes some fun exercises to exemplify the training, including a very practical listening and body language exercise in pairs and some fun examples to test out delegates’ listening skills.
The product features 5 colour slides, comprehensive course notes (contained in 10
pages of the ‘Notes’ section of the slides) and a 9-
A Copyright Waiver Licence is included in the price, so that course material may be adapted to suit your own / organisational needs.
N.B.: The content of this product is also largely contained in our fully designed,
ready-
Duration
Allow up to one and a half hours. Can be used as a succinct training session, or as part of a larger workshop on interpersonal skills for all team members.
Price
£36.00 inc 20% VAT (MS Word and Powerpoint version). All our materials are subject to our Terms of Business. Please read prior to purchase. To be invoiced for payment, or pay by cheque, go to our Terms of Business page to download an order form. All course material are emailed to Buyers within a maximum of 24 hours of payment being received. In 95% of cases, we email within the hour.
Bite Sized Materials
BITE SIZED TRAINING: LISTENING SKILLS

ABC Training Solutions provides cost effective training courses in leadership, supervisory
skills, customer service, telephone skills, assertiveness, receptionist skills, time
management, presentation skills, appraisals and recruitment interviewing. We work
both uk-






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