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Course material include a set of course notes, slides and delegate handout covering:

 

  • Differences between listening and hearing
  • Practical demonstration to test out listening skills and exemplify how to enhance others’ listening abilities
  • Tackling the barriers to effective listening
  • Tips and tactics to develop improved listening skills
  • Skill practices in listening skills and the role of body language

 

The bite sized course material is designed to be interactive with discussion, formal input, syndicate exercise, demonstration and role play. It includes some fun exercises to exemplify the training, including a very practical listening and body language exercise in pairs and some fun examples to test out delegates’ listening skills.

 

The product features 5 colour slides, comprehensive course notes (contained in 10 pages of  the ‘Notes’ section of the slides) and a 9-page delegate handout pack.

 

A Copyright Waiver Licence is included in the price, so that course material may be adapted to suit your own / organisational needs.

 

Duration

 

Allow up to one and a half  hours. Can be used as a succinct training session, or as part of a larger workshop on interpersonal skills for all team members.

 

Price

 

£23.50 inc 17.5% VAT (MS Word and Powerpoint version). All course material are emailed to Buyers within a maximum of 24 hours of  payment being received. In 95% of cases, we email within the hour.

Fully Designed

Ready to Deliver

Course Material

BITE SIZED TRAINING: LISTENING SKILLS

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ABC Training Solutions provides cost effective training courses in leadership, supervisory skills, customer service, telephone skills, assertiveness, receptionist skills, time management, presentation skills, appraisals and recruitment interviewing. We work both uk-wide and locally in West Midlands, Worcestershire, Gloucestershire, Warwickshire and Wales. We also design and market a range of course material for trainers and ebooks for individuals.

Item:

Multibuy BITE SIZED training courses - 9 titles

Price:

£90.00

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Special Offer!! Multi-buy Pack

 

Buy all 9 bite sized training sessions for £90!

That’s Assertiveness inc Car Wars exercise;  Customer Service diagnostic tool; Leadership diagnostic tool; Receptionist skills diagnostic tool; Communication skills; Questioning techniques; SMART objective setting; Listening skills; Giving feedback - all for the low price of £90 (inc VAT at 17.5%). This represents a saving of £70!

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Buy all 9 bite sized training sessions for £90! See below!