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Course material include a set of course notes, slides and delegate handout covering:

 

  • Origins of the word feedback
  • Understanding why feedback is important
  • Two types of feedback
  • Tips and tactics in giving feedback including situations to give positive feedback in private and negative feedback in public
  • The negative sandwich technique
  • E. E. C. way of giving feedback with examples of how the model might work in autocratic and participative management styles
  • Skill practice in giving feedback

 

The bite sized course material is designed to be interactive with discussion, formal input, syndicate exercise and role play. The session is participative and fully involves the delegates who would typically be team leaders, supervisors and managers.

 

The product features 7 colour slides, comprehensive course notes (contained in 10 pages of  the ‘Notes’ section of the slides) and a 9-page delegate handout pack.

 

A Copyright Waiver Licence is included in the price, so that course material may be adapted to suit your own / organisational needs.

 

Duration

 

Allow up to two hours. Can be used as a succinct training session, or as part of a larger workshop on supervisory /management skills.

 

Price

 

£23.50 inc 17.5% VAT (MS Word and Powerpoint version). All course material are emailed to Buyers within a maximum of 24 hours of  payment being received. In 95% of cases, we email within the hour.

Fully Designed

Ready to Deliver

Course Material

 

BITE SIZED TRAINING: GIVING FEEDBACK

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ABC Training Solutions provides cost effective training courses in leadership, supervisory skills, customer service, telephone skills, assertiveness, receptionist skills, time management, presentation skills, appraisals and recruitment interviewing. We work both uk-wide and locally in West Midlands, Worcestershire, Gloucestershire, Warwickshire and Wales. We also design and market a range of course material for trainers and ebooks for individuals.

Item:

Multibuy BITE SIZED training courses - 9 titles

Price:

£90.00

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Special Offer!! Multi-buy Pack

 

Buy all 9 bite sized training sessions for £90!

That’s Assertiveness inc Car Wars exercise;  Customer Service diagnostic tool; Leadership diagnostic tool; Receptionist skills diagnostic tool; Communication skills; Questioning techniques; SMART objective setting; Listening skills; Giving feedback - all for the low price of £90 (inc VAT at 17.5%). This represents a saving of £70!

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Buy all 9 bite sized training sessions for £90! See below!

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