A set of course notes, exercise and debrief to introduce assertiveness, aggression
and passivity - what they are and what they look like inc behavioural examples.
The product features the Car Wars exercise - a fun way of introducing the behavioural
styles by putting delegates in the guise of a motorist who is about to park their
car when another motorist steals the space from them!
What does it cover?
Courseware consists of comprehensive course notes and practical exercise to demonstrate
the different behavioural styles. The training starts by asking delegates to complete
an exercise entitled Car Wars - an amusing (but very real) situation of two drivers
having a difference of opinion on who got there first for a car parking space. The
exercise asks delegates to gauge their reaction and identify whether a number of
given approaches to the situation, in addition to their own, are assertive, passive
The course process then discusses and agrees what each of the behavioural styles
look like when demonstrated at work, with practical examples and quotations from
people operating in the 3 behavioural styles.
The training process then asks delegates to reflect on the Car Wars exercise to clarify
the behavioural responses given earlier and discuss some of the assumptions made
in completing the exercise.
14 pages of comprehensive trainer notes supplied in MS Word.The bite sized course
material is designed to be interactive with discussion, formal input and syndicate
exercise built in. The session is participative and fully involves the delegates
who would typically be team members or supervisors.
A Copyright Waiver Licence is included in the price, so that course material may
be adapted to suit your own / organisational needs.
“I thought it worked well in that my participants all did it honestly which I was
quite surprised at! I used it near the start of the training and then did part two
later that worked well as by then they knew the real difference between passive,
assertive and aggressive. Most of them were passive but I had a few aggressive participants
so I then had to work hard at making them assertive! I would definitely use the exercise
again so thanks very much!”
TROGERSON PLC TRAINER
Allow up to one and a half hours. Can be used as a succinct training session, or
as part of a larger workshop on communication and influencing.
£36.00 inc 20% VAT (MS Word version). All our materials are subject to our Terms
of Business. Please read prior to purchase. To pay by paypal/ credit/ debit card
click below (Paypal account not essential).To be invoiced for payment, or pay by
cheque, go to our Terms of Business page to download an order form. All materials
are emailed to Buyers within a maximum of 24 hours of payment being received. In
95% of cases, we email within the hour.
Bite Sized Materials
BITE SIZED TRAINING: ASSERTIVENESS inc. CAR WARS EXERCISE
ABC Training Solutions provides cost effective training courses in leadership, supervisory
skills, customer service, telephone skills, assertiveness, receptionist skills, time
management, presentation skills, appraisals and recruitment interviewing. We work
both uk-wide and locally in West Midlands, Worcestershire, Gloucestershire, Warwickshire
and Wales. We also design and market a range of course material for trainers and
ebooks for individuals.