“I thought the workshop was terrific value for money”
“It saved me so much time”
“This is really timely for an ILM course I’m running at the moment for an NHS Trust (covering coaching, negotiating, managing performance). I can just adapt them and it’ll save me a lot of time.”
“Loads of useful exercises here.”
“I'm sure I'll be looking in here, next time I've got a new course to design”
Workshops We Deliver at your Premises
APPRAISAL SKILLS
Duration: 1 day, typically 9.30am to 4.45pm but can be flexible to fit into shift patterns of staff.
Key Objectives:
At the end of the 1 day programme, participants will be able to: -
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Understand the purpose and benefits of appraisal, for both Appraiser and Appraisee
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Appreciate the consequences of delivering a poor appraisal process
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Define what the annual appraisal interview covers
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Appreciate the challenges of getting across ‘pictures’ of performance levels to the Appraisee, particularly when dealing with qualitative standards
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Effectively prepare for the appraisal interview
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Appreciate the importance of effective feedback
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Apply the E.E.C. (Example, Effect, Change) model for giving feedback on staff performance
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Apply the 3 steps to assertive behaviour in interviews
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Apply effective questioning techniques using the T.E.D. (Tell, Explain, Describe) and funnelling models
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Understand and apply the S.M.A.R.T. model for setting objectives
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Appreciate the range of development opportunities for the Appraisee, in addition to training courses
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Undertake an appraisal interview
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Programme Overview:
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The aim of the programme is for participants to appreciate the role of the appraisal interview, it’s benefits, how to conduct the interview and applying key skills used during the interview.
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A variety of training methods are used on the programme, including syndicate and group discussion, exercises, demonstrations and ‘mini skill practice’. In the afternoon, the participants ‘role play’ an appraisal interview and gain feedback from their colleagues.
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A feature of the programme is the use of a Knowledge/Skill Checklist - a list of the knowledge and skills being developed. The participant self-rates at the start and finish of the day, to establish the extent to which they have benefited from the workshop. This also gives them, and their line manager, further analysis of their strengths, highlighting any further development needs.
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Delegates will be supplied with full support documentation, supplied in spiral bound format.
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A mini exhibition of interpersonal skill books, additional handouts and ‘hints and tips’ sheets will be provided in the training room, for delegates to visit during ‘down-time’ e.g. at breaks; finishing an exercise before others.
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Prior to delivery of the workshop, we would host a telephone meeting with you to establish the nature of the delegate’s roles, their strengths and development areas and any areas of the course you would like us to emphasise.
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About the Trainer
Bryan Edwards, Founder of ABC Training Solutions Ltd, has over 18 years experience of interpersonal and managerial skills training in commercial and non-commercial organisations. Bryan is a Graduate member of the Chartered Institute of Personnel and Development. Bryan personally delivers all the training.
Costs
£400 per day for 1 delegate, £650 per day for 2-5 delegates, £850 for 6-10 delegates plus expenses (travel plus possible (budget) accommodation, depending on location). Costs exclude any venue costs (hire of rooms / catering) or equipment (e.g. Powerpoint projector).
Any further questions or to book
phone Bryan Edwards, the Trainer, on 07747 602215.
Alternatively email on info@abctrainingsolutions.biz
