ABC Training Solutions provides cost effective training courses in leadership, supervisory skills, customer service, telephone skills, assertiveness, receptionist skills, time management, presentation skills, appraisals, train the trainer and recruitment interviewing at your premises. We work both uk-wide and locally in West Midlands, Worcestershire, Gloucestershire, Warwickshire and Wales. We also design and market a range of course materials for trainers and ebooks for individuals.

ABC Training Solutions is run by Bryan and Mandy Edwards. Bryan is an Institute of Personnel & Development (C.I.P.D.) qualified Trainer, with over 25 years training and personnel experience.

After 5 years as a comprehensive School Teacher, Bryan started his personnel career at Safeways, managing the Human Resource function of a £8m turnover store. Specialising in training in 1989, Bryan joined House of Fraser, initially as Training Manager in a £15m turnover store. After 2 years, he was promoted to Head Office Training Manager, where for 8 years he managed the training and development for over 500 office employees, managing a budget in excess of £130,000, and delivering an extensive range of management and interpersonal skill courses.

Bryan’s most recent corporate commercial experience has been as Training Manager at Tiny Computers, a p.c. manufacturer/retailer, with annual sales in excess of £500m. He managed a team of 6 trainers as well as being responsible to design, deliver and evaluate management training programmes for 170 Head Office Team Leaders and Store Managers.